Delete your account and data
Updated September 28, 2026 (JST)
Here is how to delete your Emberfort account. Uninstalling the app does not delete the online account.
In the app
Open Settings → Account and sign in, then sign in to the online account you want to delete. Under Confirm identity to delete account, choose the linked method: email and password, Google, or Apple on iOS. Tap Delete account and confirm. Deletion is complete only when the app confirms success.
Without access to the app
You can request deletion using the email below or Komori's official contact page. Use the subject Emberfort account deletion and include your registered email, display name and what you want deleted. Send from the account email where possible. Support will verify your identity and the records involved. Opening this page does not delete an account or send a request.
Data removed
The process removes your profile, authentication provider links, sessions, recovery records, covered online progress, mission and ranking records, and online balance. The account can no longer sign in. This cannot be undone.
Local data and retained records
Practice, campaign, name and preferences stored on your device are separate from the online account. Remove them through your operating system's app data controls . Transaction history and some technical and game records may remain associated with an internal identifier. An automatic purge period is not yet set in this preview. Support can explain what remains and review a deletion request.
Confirmation and progress
The app confirms completion after the server successfully deletes the account. For support requests, the team explains the outcome after verifying your identity. This preview does not publish a fixed processing time. Do not include passwords, login tokens or card numbers in your request.